Privacy Policy

Cometalk Co.,Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the service provided on this app (hereinafter referred to as "this service").

■ Article 1 (Personal Information)
"Personal Information" refers to the "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific person, including information such as name, date of birth, address, phone number, contact information, and other descriptions, as well as data such as facial appearance, fingerprints, voiceprints, and health insurance card insurer numbers, which can identify a specific person from the information itself (personal identification information).

■ Article 2 (Methods of Collecting Personal Information)
The Company may request personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when users register for services. Additionally, the Company may collect transaction records and payment-related information that include users' personal information from the Company’s partners (including information providers, advertisers, advertising delivery destinations, etc., hereinafter referred to as "Partners").

■ Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns, etc., of the services being used by users and other services provided by the Company
4. To contact users for maintenance, important notifications, etc., as necessary
5. To identify users who violate the terms of use or attempt to use the services for fraudulent or improper purposes, and to refuse their use
6. To allow users to view, change, delete their registration information, and view their usage status
7. To charge users for paid services
8. For purposes related to the above uses

■ Article 4 (Changes to the Purpose of Use)
1. The Company will change the purpose of using personal information only when it is reasonably determined that the change is related to the previous purpose.
2. If the purpose is changed, the Company will notify users of the changed purpose or announce it on this website.

■ Article 5 (Provision of Personal Information to Third Parties)
1. The Company will not provide personal information to third parties without obtaining prior consent from the user, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws:
1. When it is necessary to protect the life, body, or property of a person, and it is difficult to obtain the person's consent
2. When it is especially necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person's consent
3. When cooperation is necessary for the performance of duties prescribed by law by a national institution, local government, or their entrusted party, and obtaining the person's consent may interfere with the performance of such duties
4. When the following matters are notified or published in advance, and the Company has reported to the Personal Information Protection Commission:
1. The inclusion of third-party provision in the purpose of use
2. The items of data to be provided to third parties
3. The method or means of providing the data to third parties
4. Stopping the provision of personal information to third parties at the request of the person
5. The method of receiving the person’s request
2. Notwithstanding the preceding provisions, the following cases will not be considered as third-party provision:
1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided due to a merger or other reason for business succession
3. When personal information is jointly used with a specific person and the user is notified in advance or in a state where the user can easily know the items of personal information to be jointly used, the scope of the persons using the information, the purpose of use, and the name or designation of the person responsible for managing the personal information

■ Article 6 (Disclosure of Personal Information)
1. When a user requests the disclosure of personal information, the Company will disclose it to the user without delay. However, if disclosing the information would fall under any of the following categories, the Company may not disclose all or part of the information and will notify the user of the decision without delay. A handling fee of 1,000 yen will be charged for each disclosure request.
1. When disclosing the information may harm the life, body, property, or other rights and interests of the person or a third party
2. When disclosing the information may cause significant hindrance to the proper execution of the Company’s business
3. When disclosing the information would violate any law
2. Notwithstanding the preceding provisions, the Company will generally not disclose history or characteristic information and other information that is not personal information.

■ Article 7 (Correction and Deletion of Personal Information)
1. Users may request the correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information if they believe it is incorrect by following the procedure specified by the Company.
2. If the Company determines that it is necessary to respond to the request from the user in the previous paragraph, the Company will promptly make the correction, etc.
3. If the Company makes the correction, etc., or decides not to make the correction, etc., the Company will promptly notify the user.

■ Article 8 (Suspension of Use of Personal Information, etc.)
1. If a user requests the suspension or deletion of their personal information (hereinafter referred to as "suspension of use, etc.") because it is being used beyond the scope of the purpose or was obtained by unlawful means, the Company will promptly conduct the necessary investigation.
2. Based on the results of the investigation in the previous paragraph, if the Company determines that it is necessary to comply with the request, it will promptly suspend or delete the use of the personal information.
3. If the Company suspends or deletes the use of personal information, or decides not to do so, the Company will promptly notify the user.
4. Notwithstanding the previous two paragraphs, if suspending or deleting the use of personal information requires significant costs or is otherwise difficult, the Company will take alternative measures to protect the user’s rights and interests.

■ Article 9 (Changes to the Privacy Policy)
1. The contents of this Policy may be changed without notice to the user, except for matters separately provided for by law or this Policy.
2. Unless otherwise specified by the Company, the amended Privacy Policy will be effective from the time it is posted on this website.